Consumer customers

How to properly consult

• In order to allow you to consult a practitioner of the divinatory arts, with maximum reliability, the INAD provides you with some answers which will be useful to prevent some of you from “donating” your savings to notorious charlatans.

• What credit should be given to the reputation of a professional with a flattering reputation? The flattering reputation of a large number of professionals is not a criterion of seriousness and even less of competence. Among those who flaunt their Gift, their skills or knowledge to justify the high cost of their fees, the majority of them, with a few rare exceptions, are distressingly mediocre. 
Before consulting a psychic, medium, numerologist, or an astrologer…, it is best to find out. Promise and guarantee of results A good, responsible professional promises nothing and guarantees nothing. He can only tell you or reveal to you what he sees or what he feels, with the usual precautions. Therefore there is reason to avoid all those who promise that their predictions will come true.

• What is a good clairvoyant? A good psychic or medium is aware of their limits and their skills. It is also the one who reveals to you, without asking you any questions, the subject of your request… However, certain professionals need support which is often your first name and your age (or those of a person you are interested in…) A psychic is not a machine and cannot respond to the finger and the eye, nor should he be limited by time, a reasonable consultation is between 20 and 30 minutes. Can a good psychic ask me my zodiac sign and/or my date of birth? In principle, a professional who calls himself a clairvoyant or medium is not supposed to ask for the zodiac sign or the date of birth of his consultant, like certain clairvoyants-astrologers who fill out their consultation by telling generalities and save time by prolonging their consultation in order to make you speak and reveal in one way or another the object of your request. This method is applied, above all, in the context of telephone clairvoyance to increase the cost of the consultation.

• How can you trust a professional who only carries out his activity by telephone? Without confidence, there is no good clairvoyance. In terms of clairvoyance by telephone, article L-121-18 of the Consumer Code stipulates that any professional making an offer to provide a remote service must indicate their full contact details… These details are mandatory. Some telephone clairvoyance companies which use the services of “specialists” in mental manipulation offer with force and conviction imaginary disenchantment or ghostly emotional reminders for hard cash. Therefore, to avoid the abuse of certain dubious clairvoyants and to make a possible challenge possible, consultants are advised to require the professional to communicate their contact details and issue an invoice.

• How to end a possible telephone consultation in the first few minutes? If the professional refuses to give you his contact details and if you notice that he has not met your expectations. You have the possibility of either putting him on the path to establishing a relationship of trust and thus allowing him to call on his gift and hisknowledge or you put an end to it, if you notice that he is hesitant or that he tells you everything and anything. Practical advice: you should never opt for a flat-rate consultation exceeding €50 but favor the consultation for the first 10 minutes in order to ensure the competence of the professional.

• I consulted a psychic, but it was not conclusive, should I pay their fees or request reimbursement?

When you go to a doctor, a psychiatrist or a psychoanalyst, you pay the cost of the consultation. Paying the cost of fees to a clairvoyance professional is also an obligation, which does not give you the right, either, to telephone them several times a day. I consulted several practitioners from a platform and all were of the same opinion, they confirm to me that I am the victim of bad luck. If the revelations are “staggering” in detail, it is because the information from your first consultation with one of the platform’s professionals was stored in the computer file of the company for which he works. To avoid a waiting period, am I offered a private consultation for 100, 150 or even 300€? Hang up immediately, this is the objective sought by certain telephone clairvoyance companies to make maximum turnover, who use the services of specialists in mental manipulation who gain progressive ascendancy over people in situations of extreme weakness (illness, emotional turmoil, etc.)

• Consultation or listening by telephone Do not confuse, on the one hand, a consultation with a practitioner of the divinatory arts whose role (in principle) is to reveal to you the purpose of your call, the object of your request… And, on the other hand, the call to a practitioner to tell him about the ups and downs of your life. As you share your difficulties, your hopes and your sorrows, time passes and the clock ticks. Many of you have noticed that he hasn’t taught you anything. And for good reason: you told him everything.

• Listening work must be clearly defined Many professionals prefer this last solution which, sometimes, proves useful to certain more or less fragile people, who find there sensitive and human listening to their problems. In a word, talking and sharing your concerns often allows the consultant to free themselves from a weight. Talking is useful and often beneficial. However, it is essential that this listening work be clearly defined and clarified between the professional and the consultant-consumer to avoid any misunderstanding.
These few tips will allow you to choose honest professionals and avoid donating your savings to speculative companies and professional manipulators who swarm in the pool of clairvoyance by telephone.

• I objected to a debit relating to a consultation which did not give me satisfaction Your approach to the professional is a freely consented approach for a clairvoyance or astrology consultation, therefore your reaction is neither loyal nor honest and can be considered as fraud liable to criminal prosecution.

• I regularly receive offers of clairvoyance and help at home, how serious is this canvassing? These proposals have no value and generally target the elderly, sick, disabled or in situations of emotional turmoil. ByTherefore this type of clairvoyance by correspondence is a real lucrative deception. I consulted a psychic and paid by credit card, but I am not satisfied with her service, can I demand reimbursement or object to the direct debit? In matters of divinatory arts the practitioner is bound by an obligation of means and not of result, therefore you can neither demand reimbursement nor object.

• I was the victim of an occult work scam, can I expect a refund? First of all, you must act amicably as far as possible by asking the professional responsible for the abuse for a total or partial reimbursement. According to the civil code, anyone who causes damage to another is required to repair it. This is a legal obligation. A specialist in occult work is bound by an obligation of result, failing which, he must reimburse the sums collected… In matters of “occult work” it is often criminal action which prevails, taking into account the large sums disbursed to pseudo occultist masters and other cheap marabouts responsible for serious abuse and other scams against malleable and impressionable people.

• Who are the professionals behind the scams that INAD regularly reports? Among the professionals who practice officially - or clandestinely - unscrupulous people have infiltrated whose only morality remains money and where we can too often see serious fraud committed against people in vulnerable situations.

• What is the INAD Charter for? The INAD charter is a true code of ethics, a safeguard, intended to moralize the profession. It is also a shield against abuse and scams of all kinds since it regulates the practice of the divinatory arts in order to allow any consultant to evolve in complete peace of mind in the world of clairvoyance and any responsible professional to carry out their activity with loyalty and sincerity within a clearly defined framework.

• INAD regularly reports complaints from consumer consultants who are victims of fraudulent actions by telephone clairvoyance professionals and imaginary occult work, but who can believe in such scams? Isn’t it dangerous for the credibility of INAD if this turns out to be false?

You are right to wonder, it has to be seen to be believed. Numerous complaints against telephone clairvoyance professionals and specialists in occult work are regularly received by the INAD which discreetly intervenes with the firm and/or the professional responsible for the abuse in order to find, within the framework of an amicable arrangement, a solution likely to satisfy both parties involved. In the event of serious misconduct committed by professionals in the exercise of their functions, the INAD transmits the file(s) to the Public Prosecutor of the competent jurisdiction for the follow-up that it deems useful.