<p>In the absence of control and surveillance of the activities of the divinatory arts, a multitude of companies and firms specializing in illusory clairvoyance use premium-rate audiotel services, whose numbers begin, among others, with: 0892….39 ..of the after-sales service type * and de facto place their victims in the situation of incurring often high additional costs, harming a large number of unsuspecting people.</p>
<p>In order to denounce these abuses and say an end to these scams, in the interest of consumers and the profession, it is necessary for any person who has been the victim of such actions (if they wish) to assert their rights and seek compensation from the authors of these deceptive maneuvers.</p>
<p> How to act?</p>
<p>Build up evidence and denounce the illicit activities of the companies and/or firms concerned, by communicating the name, address and telephone number of the perpetrators of the deception to the access providers of these services, and asking them to stop them. </p>
<p>How do I find ISP contact details? </p>
<p>Simply make a request by writing the audiotel number concerned in the GOOGLE search bar in order to find out the name of the access provider concerned, to send them a notification, in application of article 1316-1 of the Civil Code.</p>
<p>This procedure is provided for in article 6 of the LCEN (law for confidence in the digital economy) modified by law 2014-873 of August 4, 2014. To read it, click on the following link:
<a href="http://www.legifrance.gouv.fr/affichTexteArticle.do?idArticle=LEGIARTI000006421546&cidTexte=JORFTEXT000000801164">http://www.legifrance.gouv.fr/affichTexteArticle.do?idArticle=LEGIARTI000006421546&cidTexte=JORFTEXT000000801164</a></p>
<p>Once this procedure has been completed, if you notice that the illegal acts reported persist after a period of eight weeks, it will then be appropriate to send a declaration to the local judge in order to legally incur civil liability for the damage suffered by requesting financial compensation.</p>
<ul>
<li>After-sales service</li>
</ul>
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